WordPress Strips Basic Code

Recently a staff member was updating a WordPress post by editing the post code. As soon as any edit was made and saved, the post lost all the <select> and <option> tags associated with a form (see before and after screen shots). The staff member had Editor level status.

During the troubleshooting, we have attempted to (1) modify the Editor capabilities, (2) change Editor to Administrator, and (3) create a new Administrator account. Further, we are editing in HTML rather than Visual. In all three cases we continue to have the same problem with code being stripped out. What will work is using the original site Administrator account, and creator of the post, to edit the post. It will then save correctly. This is the puzzle: why does it work correctly for one administrator but not the other?

We are currently have three sites on WordPress 3.1.2 with three sites operating. This particular site has the following plugins: All in One SEO Pack; Disqus Comment System; fbLikeButton; Google Analyticator; Jetpack by WordPress; Peter's Post Notes; Sociable; Wapple Architect; WordPress Breadcrumbs; WordPress Post Tabs; WP-DBManager; WP-reCAPTCHA; and Yoast Breadcrumbs.

UPDATED: Found another active plugin at the network level (so didn't appear in the site level plugin list): User Role Editor. Could have a role (no pun intended) in the problem.

I am stuck and hope for insight from the collective wisdom.

#miscjoy #wordpress #plugins #technology
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Adventures with iTunes Match

This post is about bit rate and mono files while using iTunes Match. For those of you who don’t know, for a small fee ($25/year) my entire music catalog is moved to the Apple servers and I can play it on up to five devices. The service will sync my playlists and keep track of the play count. The best part is any file that “matches” in their database that is less than 256k in my collection, is easily upgraded with just a few clicks. That’s worth the first year fee alone.┬áThe service is limited to 25,000 tracks (I have about 15k) and the audio quality music be a minimum of 96kbps.

I have hundreds of dharma talks by Thich Nhat Hanh in my collection. These will not “match” with iTunes but I am able to upload them to the cloud if they meet the 96kbps criteria. Unfortunately, many of these files are below this threshold. Fortunately, it is possible to trick iTunes into uploading the files by “converting”

them to MP3 files with a higher quality. Obviously, the files won’t actually have a higher quality but they will meet the criteria. To keep the files small, I “upgraded” them to 96kbps and then deleted the original files. In the case of mono files, the custom setting had to be adjusted to 192kbps to get the mono files to threshold because of how iTunes handles importing files. It took a few days to get everything converted and uploaded to the Apple servers, but all tracks are now in the cloud.

My next project is to get everything synchronized between the two home computers and the one work computer. I noticed some discrepancies between the track numbers on each of the computers. Shouldn’t be too difficult. Seeing a winner with iTunes Match. Are you using this service? What has been your experience?

REI Treats This Customer Right

An REI store recently opened in Santa Barbara, so shortly after Christmas I went there to spend my gift money on a new pair of shoes. It was January 2. I bought the shoes for $99 and have been happily wearing them since. A week or two after my visit, it came to my attention the shoes were on sale for $49. I was curious about their exchange/return policy and intended to follow-up with the store as soon as possible. Unfortunately, because of work and transportation issues, it took until today (38-days after purchase) to finally get into the store to inquire.

Upon arrival I learned that they have a 30-day policy on price changes and that I would need the receipt (which was at home in Ojai). Plus, the shoes were now only $35!

It took all of 30-seconds for the store management to review the circumstances and authorize a refund for the difference. Wow, what a treat. Thank you. This is truly how customers should be treated by a retail business and I don't regret for a minute signing up for an REI membership.

Good work Santa Barbara REI. I'll be back.

#miscjoy

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